Molly’s ideal blend of technical and interpersonal skills makes working with her a joy. Initially, I hired Molly just to build our website, but it quickly became clear that she could offer valuable contributions to the copy writing and design aspects of the project as well. Her clarity of focus was demonstrated in her reminders to me such as “Ok, but think of your audience,” and “That’s interesting, but let’s remember your site’s purpose.” She made creating a website manageable and enjoyable, words I had never used regarding website-related projects prior to working with Molly. Her mix of patience and accountability was exactly what we needed to get a website up, and I couldn’t be happier with the result.

Jennifer Turner-Davis, Principal, Turner Davis Coaching

Molly interned for Tangible UX in the summer of 2011. She took on a user research ethnography project for a product we were designing at the time. Molly’s work was quite extensive and thorough and she was very thoughtful in how she synthesized the results of the research, clustered the findings and worked with the team. She was able to work self-directed when needed and collaboratively when needed. We tried to hire her full-time after she finished school but at the time we were mostly virtual which didn’t fit what she was looking for. Since then we have had Molly do a few projects for us and some writing for our website.

Erin Malone, Principal, Tangible UX

Molly’s problem-solving skills and eternal optimism kept our group moving forward, even in tough times.  She is a natural leader who fosters creative thinking among her team members, and is all around a joy to work with.

Mallorie Colvin, Graduate Student, University of Michigan School of Information

I worked with Molly on a team tasked with applying user-centered design research methods to analyze a client organization’s internal information flows. To manage the client relationship, we elected Molly as the client liaison. She effectively established a mutual and positive understanding with our client regarding the scope of work that we agreed to provide, thoroughly explained our methodology, and constantly kept the client engaged with meeting follow ups and next steps. Aside from her communication and organization skills, her ability to empathize with the individuals we interviewed provided rich field data and valuable insights for our analysis. Her creativity and positive energy drove our brainstorming and working sessions, ultimately helping to deliver our client actionable and tactful recommendations. It was truly a pleasure working with Molly, and I would welcome the opportunity to work alongside her again!

David Yen, Graduate Student, University of Michigan School of Information

I worked with Molly on a semester-long project that involved constant interaction with our client; Molly ably handled the majority of those interactions as our client liaison. I came to rely on Molly’s  thorough knowledge of project management and demonstrated writing skills throughout the 3 months we worked together. Molly’s friendly and relaxed manner always put me at ease as did her willingness to listen to other group member’s ideas. Molly truly believes in the power of collaboration and her diligent work reflects this attitude. Any organization would be more successful if Molly was on their team.

Kristel Wieneke, Graduate Student, University of Michigan School of Information